![]() ![]() Users should only sign in to a super admin account to perform super admin tasks, such as setting up 2-Step Verification (2SV), managing billing and user licenses, or helping another admin recover their account. Give each super administrator 2 accounts: Their own super admin account and a separate account for daily activities. If one account is lost or compromised, another super admin can perform critical tasks while the other account is recovered.ĭon’t use a super admin account for daily activities Your organization should have more than one super administrator account, each managed by a separate individual (avoid sharing an admin account). Protect users with the Advanced Protection Program You can apply many of the recommendations in this article at once by enrolling super admin accounts and other sensitive accounts in the Advanced Protection Program. Otherwise, if multiple people use the same administrator account to sign in to the Admin console, such as you can’t tell which administrator is responsible for specific activities in the audit log. Give each administrator their own identifiable admin account. Protect your business with 2-Step Verification–Security keysĭon't share administrator accounts among users They help to resist phishing threats and are the most secure form of 2SV. Security keys are small hardware devices that are used for second factor authentication. There are several 2SV methods, including security keys, Google prompt, Google Authenticator, and backup codes. Use security keys for 2-Step Verification Protect your business with 2-Step Verification It’s especially important for super admins to use 2SV because their accounts control access to all business and employee data in the organization. ![]() If someone manages to get the admin password, 2-Step Verification (2SV) helps protect the account from unauthorized access. Require 2-Step Verification for admin accounts THE ONSIP APP IS OUR SOFTWARE-BASED PHONE.Įach user has access to his/her own personal OnSIP app, available in the browser, via a downloadable desktop application, or via a mobile application for iOS or Android.Protect admin accounts | Manage super admin accounts | Monitor activity | Prepare for recovery Protect administrator accounts You can make and receive calls, listen to and delete voicemail messages, see coworkers' presence statuses, set up video conference calls, and so much more.Īccount Admin Users can log into the OnSIP Admin Portal with their SIP address and password. If you don’t remember your SIP address or password, click on the “forgot SIP address?” link or the “forgot password?” link and follow the instructions to retrieve your SIP address or reset your password. ![]() ![]() Your Users - Number of users you have saved on your organization.Ĭlicking on the "Go to Your Account" button instantly takes you to the "Account" page, where you can review your monthly plan, update your main contact information, add money to your PSTN balance, and more.Your Peak Registrations - The peak simultaneously registered phones you have had during this billing period (free for cloud PBX customers).Your Internet Calling - Total calling minutes made over the Internet (free!) This includes on-network calling and any other SIP-to-SIP calling.Your PSTN Calling - Total calling minutes over the Public Switched Telephone Network.This gives account admins more data in monitoring the factors that affect the billing process.ĭashboard Usage Stats for Your Current Billing Period The Admin Portal Dashboard allows a user to easily monitor the usage statistics that determine the account's monthly bill. Note: The Usage part of the Dashboard is per PBX. If you have multiple PBXes in an account, you can switch between the organization’s stats by clicking on the top drop-down. The dashboard presents a user with the current balances on his OnSIP account. This allows a user to get a quick overview of how much money is currently available on their account as well as what the upcoming month's bill will be. Your Current PSTN Balance - Total balance you have available to spend on PSTN calling.Your Monthly Plan - The total amount of the upcoming month's billing plan (does NOT include any applicable taxes + fees)Ĭlicking on the "Edit Your Plan" button instantly takes you to your billing plan overview, where you can review plan details.Note:The Account Balance part of the Dashboard is per account. If you have multiple PBXes under an account, your full account billing information (across PBXes) will be listed here. The Dashboard contains a centralized list of a user's open support tickets. ![]()
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